Free Trial
14-day free trial
25K events7d retention
Validate FaultLens in a real production diagnosis workflow before moving to a paid plan.
- Guided setup for real production diagnosis
- Shared team evaluation before upgrade
Pricing
Pricing shaped for focused production diagnosis.
FaultLens is priced around a narrower job: helping SaaS engineering teams move faster from a production issue to the next useful action. Plans scale by event volume, retention, and diagnosis workflow maturity without drifting into broad platform packaging.
Starter and Growth are the public paid plans. Trial setup, paid activation, and larger custom discussions still happen directly with the team. Reach hello@faultlens.in and we will reply within one business day.
Starter
₹1,999/month
For smaller SaaS teams that want a calmer path from signal to issue to next action without rebuilding context across tools.
- 75,000 events/month
- 15 days retention
- Release and environment-aware investigation
- Shared triage and issue ownership
- Notes, attachments, activity, and resolution context
- No seat, project, or environment caps
Growth
₹4,999/month
For teams that need faster cross-team triage, longer history, and more room for recurring production investigation.
- 250,000 events/month
- 30 days retention
- Broader triage and ownership workflow
- Durable investigation history and context
- More room for team rollout as usage grows
- No seat, project, or environment caps
Common questions
Frequently asked
What counts as an event?
An event is any error, exception, or signal ingested into FaultLens from your production environment. Each inbound error occurrence counts as one event against your monthly plan limit.
How does the 14-day trial work?
The trial gives you 14 days and up to 25,000 events to validate FaultLens against a real production workflow. Access is contact-led - email hello@faultlens.in to start one.
When should I contact sales?
Starter and Growth are the public paid plans. Contact sales when you need higher event volume, longer retention, or a broader rollout plan than the public plans cover.
Can I cancel or change my plan?
Yes. Plan changes and cancellations are handled directly through the team. Email hello@faultlens.in and we will action it within one business day. There is no self-serve cancellation portal at this stage.
Is billing monthly or annual?
Starter and Growth are billed monthly. Annual or custom commercial arrangements can be discussed through the contact-sales path at hello@faultlens.in.
Why is activation contact-led and not instant?
FaultLens is early-stage. Contact-led onboarding lets us make sure the product is a genuine fit for your team's workflow before you commit, and gives us the context to set you up correctly.
Best next step
Talk to us about fit, rollout, and activation.
If your team is evaluating FaultLens for a live production workflow, email hello@faultlens.in. Use support@faultlens.in for onboarding help or product support, and legal@faultlens.in for legal, privacy, or compliance matters.
Why the ladder looks this wayFocused scope creates clearer entry points. Teams can start with the public plans, then move to a custom path only when scale or commercial needs truly require it.