Product support
For workspace help, onboarding help, product questions, and general FaultLens support after access is approved.
support@faultlens.in - product help, onboarding, and early support. Response within 1 business day.
Contact
Reach the team behind FaultLens.
Use the right inbox and we will route your request quickly. Access and commercial questions go to hello@faultlens.in. Product support goes to support@faultlens.in. Legal and privacy requests go to legal@faultlens.in.
Privacy and legal
For privacy requests, policy questions, and legal correspondence related to FaultLens.
legal@faultlens.in - privacy, policy, compliance, and legal correspondence. Response within 2 business days.
Pricing and plan changes
For pricing requests, plan upgrades, and direct commercial coordination during the current manual stage.
hello@faultlens.in - pricing, upgrades, and commercial coordination. Response within 1 business day.
A direct reply, not a ticket maze.
FaultLens is early-stage and deliberately founder-led. When you reach out, you're talking to the people who built the product - not a support tier. That means faster context, more honest answers, and a real conversation about whether FaultLens fits your workflow.
Need commercial or policy context first?
You can review the pricing, privacy, and terms pages before contacting the team so your next step is more specific and easier to route.